Grrrlz, I Could Be In *SUCH* a Bad Mood Right Now
1. My Visa bill with my first Verizon Internet charge on it arrived the other day. I thought it seemed a little high ... but, you know, there are always these weird "mystery" fees which make the cost higher than one would expect, like "tax" and "service charge." Anyway, I checked my Verizon account last night, and, guess what? They are charging me double. DOU.BLE. Instead of $16/month, I am being billed $33. GAH! So, after much searching online, I found the toll-free number to call. And navigated the menu by repeating "BILLING" ad nauseum. Two hours later, I finally get to the part where I can speak to an *actual* person, and I get this recorded announcement: "blah blah blah blah blah blah blah. Office hours are from 8:30AM to 6PM." *CLICK* Bitch hung up on me. Could they not have included that little fact at the BEGINNING of my call? Would that have been too much trouble? Would it? Of course I forgot to bring all the information with m...